Privacy policy.

1. Who we are

SeekSweep is operated by PROJECT REGERA AUSTRALIA PTY LTD, ABN 56 669 185 675. Our public contact location is Parramatta NSW 2151, Australia. This policy covers personal information handled through the SeekSweep website, memberships, hunt bookings, prize claims and related communications.

Contact the SeekSweep operator at seeksweep@hotmail.com. Public information can be viewed without telling us your name. An email address and other information described below are needed for features such as accounts, bookings and verified claims.

2. Information we handle

We collect information you enter, records created when you use a feature, and confirmations from providers such as our payment and messaging services.

• Accounts: email address, account identifiers, email-verification records and sign-in sessions. If you use a supported third-party sign-in, we receive the account identity that service supplies.
• Launch list and updates: first name, email, optional mobile number, membership interest, signup source and campaign tags, consent choices, preference changes, unsubscribe records and message delivery information.
• Purchases: selected plan or event, payment amount, receipt and transaction references, payment and subscription status, access dates, refunds and disputes. Stripe collects payment details in its checkout. SeekSweep’s application does not receive or store your full card number or card security code. If you request manual purchase verification, we also receive the checkout email and receipt information you provide.
• Hunts and claims: hunts started, area check-ins, riddle check counts and successful-answer times, token claims, verified finds, rewards and giveaway allocations. A physical-prize report includes your name, email, mobile, description of where you found the prize, photo and review outcome. We may request information needed to verify eligibility or resolve a claim.
• Withdrawals, if used: payout amount, account-holder name and the PayID or bank account details you provide, plus payment status and review records.
• Optional social features: display name, friend code, connections, visibility choice, hunt participation and verified-find totals used for the leaderboard. Profiles start private. Your chosen setting controls whether eligible members or accepted friends can see the relevant social activity.
• Support and technical records: messages and evidence you send us, request and error records, device/browser information and network information such as IP addresses handled by our hosting providers. The application uses hashed email or IP-based identifiers for some abuse limits.

Only provide information needed for the feature. Do not put card numbers, bank passwords, gift-card activation codes or unrelated personal details in a photo or support message. Paid-hunt eligibility is set out in each event’s rules; the 7 November hunts are for NSW residents aged 18 or over.

3. Location, camera and social visibility

If you allow location access, your browser uses your position, accuracy and available heading to show distances and navigation. Near an eligible live hunt, the map can send your current coordinates and accuracy to SeekSweep to check proximity. The saved check-in records the hunt, its published area and time; the check-in database does not save your coordinates or a walking route.

You can pause location in the map or revoke the browser permission. You can still read available clues and submit a claim without location access. Optional camera view displays the live camera feed on your device; it does not upload that live feed. A photo is uploaded when you choose and submit it with a prize report.

Claim photos can be viewed through the site by the submitting account and the SeekSweep owner. They are used for verification and disputes. Promotional use of a winner’s face or full name requires separate permission; refusing optional publicity does not remove a valid win. Avoid including bystanders without permission.

Social hunt presence shows participation in a named hunt, not a player’s GPS position. You can change your profile to Private or manage friends through your account’s social settings.

4. Why we use information and who receives it

We use information to run accounts, verify payments and eligibility, provide booked access, operate hunts, check claims, arrange prizes or payouts, provide support, honour update preferences, prevent misuse and keep transaction or dispute records.

Payment confirmations and access dates automatically control membership and pass access. Riddle checks automatically decide whether the prize location unlocks. These checks use your account and hunt records. Prize claims are reviewed by the organiser. Contact us if you believe an automated check or recorded decision is wrong.

The operator can access records needed to administer these services and export the signup list to manage requested updates. Information is also processed by service providers for the relevant function:

• Hosting and storage: OpenAI Sites and Cloudflare infrastructure serve the website and store application records and uploaded claim photos.
• Payments: Stripe processes checkout, billing and payment events. Payout details are available to the operator for arranging requested transfers through the relevant bank or payment service.
• Messaging: Resend sends sign-in codes and site emails. ClickSend is used for SMS when that service is enabled and you have opted in. These providers receive the recipient details and message content needed to deliver messages.
• Maps and fonts: pages can request map resources from OpenFreeMap or OpenStreetMap and fonts from Google Fonts. Those services receive normal connection data, such as your IP address and the resource requested. Opening external directions takes you to that provider’s service.

We may disclose relevant information to a prize-delivery provider, professional adviser, payment-dispute service or authority where needed to fulfil a claim, resolve a dispute or meet a legal obligation. Other members see only the information made visible by the social features you choose; payment details and private claim photos are not public social content.

5. Overseas processing

Our providers may store or process information outside Australia. For example, Resend states that it processes data in the United States. ClickSend identifies possible processing in Australia, the United States, the United Kingdom, New Zealand, Brazil, Vietnam and the Philippines; carrier routing can also depend on where a recipient is located. Hosting and payment providers use international infrastructure, so we do not promise that all information stays in Australia.

Countries and subprocessors can change with the service and routing used. See Resend’s privacy policy, ClickSend’s privacy policy, Stripe’s privacy policy, Cloudflare’s privacy policy and OpenAI’s privacy policy. Contact us if you need more information about a particular disclosure.

6. Marketing, cookies and your choices

Signing in or purchasing access does not by itself subscribe you to launch-list marketing. The launch-list form explains the email updates you choose to receive; SMS is a separate optional choice. Use the unsubscribe or private preferences link provided with the signup or message, or email us to stop updates. Opting out of marketing does not stop necessary sign-in, payment, booking or claim messages.

The site uses cookies for sign-in, security and visitor-preview settings. Browser storage remembers interface choices, such as a dismissed message or offer interaction. You can clear or block these in your browser, although sign-in and some features may then stop working. The current site does not include Google Analytics or advertising pixels. External checkout, map and font services handle requests under their own policies.

You can decline location or camera permission, leave optional fields empty and use a display name for social features. We need accurate contact, payment and eligibility details to provide paid access, verify a win or arrange a payout. If required details are not supplied, we may be unable to provide that feature.

7. Storage, security and retention

Application records are held in the hosted database and claim photos in restricted object storage. Controls include HTTPS, authenticated access to member records, owner restrictions, hashed sign-in tokens and encrypted stored payout destinations. No online service can guarantee absolute security.

We keep information for the account or service it supports and for relevant payment, tax, fraud-prevention, claim or dispute needs. Retention depends on the information and any applicable legal obligation; this is not a promise of automatic deletion after a fixed period. Sign-in codes expire after 10 minutes and member sessions after 30 days. Expiry of access does not itself delete transaction or claim records.

You can ask us to delete information or close an account. We will review what can be removed or de-identified and explain any information that must be retained. Limited opt-out records may be kept to respect a request not to receive marketing. Cancelling a paid subscription and requesting data deletion are separate actions; use your membership billing controls to manage renewal.

8. Access, correction and complaints

You can request access, correction or deletion, withdraw an optional marketing choice, raise a privacy complaint or request a copy of this policy in another accessible form. We aim to respond within 30 days and will let you know if more time or information is needed. If a request cannot be fulfilled, we will explain the reason and any available next steps.

For a complaint, the operator will review the information handling and relevant records, contact you if clarification is needed and explain the outcome. If you are dissatisfied, you can contact the Office of the Australian Information Commissioner, which can advise whether the matter falls within its jurisdiction. This policy does not limit rights available under applicable law.

9. Policy updates

We will update this page and its date when the site’s information handling changes. Material changes will be brought to users’ attention where appropriate, and additional consent will be sought where required. If we add analytics or a feature that collects additional information, we will update this policy and related notices before that collection begins.